UK Standard Delivery
UK Standard Packaging & Postage is £2.95.
Due to the current situation we are trying to minimise travel to the Post Office during this time so orders will only be posted twice a week; on a Tuesday and a Friday. We appreciate your understanding and would ask that you allow a minimum of 4 working days from postage for your order to arrive.
UK Next Working Day Delivery
We are at present not offering a Next Working Day delivery service but we will review this in due course.
Free local delivery for the TN27 and ME17 postcode areas.
Please email [email protected] once you have completed your order to arrange for a safe and contactless delivery.
Europe & International Delivery
Standard European Delivery (including the Republic of Ireland) is £8.
Standard Worldwide Delivery is £15.
We appreciate this is not cheap but we will endeavour to find a more economical way of posting internationally as soon as possible.
In the meantime we would suggest getting together with friends and completing a joint order which will help cut down these costs.
Please note that orders sent to countries outside of the UK may be liable for local tax or customs charges and the customer is responsible for paying these.
We are sure you are going to love your Pick Plate but if for some reason you wish to return it, we can offer an exchange or refund of your purchase within 30 days of the date of purchase.
Products must be unused and sent back within their original packaging. We will not be responsible for the cost of returning the products to us and the original cost of delivery to you will not be refunded unless the product is faulty.
Please email us [email protected] to arrange returns or exchanges.
We endeavour to make all our packaging as environmentally friendly as possible.
Pick Plate boxes are recyclable and we also encourage you to use the box to create something fun and silly with the kids. See our Get Crafty page for more inspiration and please do send us pictures of your masterpieces.
For outer packaging we use paper mailer bags which are fully recyclable and made from renewable sources. These paper mailers are robust and water resistant and take up less room than large bulky boxes. Better for the environment and better for your recycling bin!